Privacy Policy

Notice of Privacy Policy

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.PLEASE REVIEW IT CAREFULLY

If you have questions about this notice, please contact Ketamine Clinic South Florida.

Personal Health Information (PHI)

Ketamine Clinic South Florida

, we are fully committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and its subsequent revisions.

Our policies and procedures are designed to ensure the protection of your Personal Health Information (PHI) and to uphold your rights as a patient. We implement stringent security measures to safeguard PHI against unauthorized access, alteration, disclosure, or destruction. These include physical, administrative, and technical safeguards such as secured servers, encryption of electronic communications, and comprehensive employee training on our privacy and security policies. We conduct regular audits to monitor compliance and promptly address any potential issues that are identified. Additionally, we provide transparent methods for you to access your PHI, request amendments to your health records, and receive an accounting of disclosures. Your trust is important to us, and we are dedicated to maintaining the confidentiality, integrity, and security of your health information at all times.

WHO WILL FOLLOW THIS NOTICE

This notice describes the practices of:

Ketamine Clinic South Florida.Any health care professional authorized to enter information into your medical record maintained by Ketamine Clinic South Florida.Any persons or companies with whom Ketamine Clinic South Florida does business, i.e., “Business Associates.”All these persons, entities, sites, and locations follow the terms of this notice. In addition, these persons, entities, sites, and locations may share medical information with each other for treatment, payment, or health care operations purposes and other purposes described in this notice.

OUR PLEDGE REGARDING MEDICAL INFORMATION

We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive from Ketamine Clinic South Florida. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care and billing for that care that are generated or maintained by Ketamine Clinic South Florida, whether made by Ketamine Clinic South Florida personnel or other health care providers. Other health care providers may have different policies or notices about confidentiality and disclosure that apply to your medical information that is created in their

offices or at locations other than Ketamine Clinic South Florida.

This notice will tell you about the ways in which we may use and disclose medical information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of your medical information.

We are required by law to:

Make sure that medical information that identifies you is kept privateGive you this notice of our legal duties and privacy practices of Ketamine Clinic, and your legal rights, with respect to medical information about youFollow the terms of the notice that is currently in effectHOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU

The following categories describe different ways that we use and disclose medical information. For each category of uses or disclosures we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of these categories. Please note, we will always receive written consent before disclosing any personal information.

For Treatment. We may use medical information about you to provide you with medical treatment or services. We may disclose medical information about you to doctors, nurses, technicians, or other personnel who are involved in taking care of you at Ketamine Clinic. For example, a doctor treating you for a broken hip may need to know if you have diabetes because diabetes may slow the healing process. We also may disclose medical information about you to people outside Ketamine Clinic who may be involved in your medical care after you have been treated by Ketamine Clinic, such as friends, family members, or employees or medical staff members of any hospital or skilled nursing facility to which you are transferred or subsequently admitted, with your written consent.

For Payment. We may use and disclose medical information about you so that the treatment and services you receive from Ketamine Clinic South Florida may be billed by Ketamine Clinic South Florida and payment may be collected from you, an insurance company, or a third party. For example, we may need to give your health plan information about treatment you received from Ketamine Clinic South Florida so your health plan will pay us or reimburse you for the treatment. We also may disclose information about you to another health care provider, such as a hospital or skilled nursing facility to which you are admitted, for their billing activities concerning you.

For Health Care Operations. We and our business associates may use and disclose medical information about you for health care operations. These uses and disclosure are necessary to operate Ketamine Clinic South Florida and make sure that all of our patients receive quality care. For example, we may use medical information to review our treatment and services and to evaluate the performance of our staff in caring for you. We may also combine medical information about many patients to decide what additional services Ketamine Clinic should offer, and what services are not needed. We may also disclose information to doctors, nurses, technicians, and other personnel affiliated with Ketamine Clinic for review and learning purposes. We may also combine the medical information we have with medical information from other health care providers to compare how we are doing and see where we can make improvements in the care and services we offer. We may remove information that identifies you from this set of medical

information so others may use it to study health care and health care delivery without learning the identities of specific patients. We also may disclose information about you to another health care provider for its health care operations purposes if you also have received care from that provider.

Treatment Alternatives. We may use and disclose medical information to tell you about or recommend different ways to treat you.

Individuals Involved in Your Care or Payment for Your Care. We may release medical information about you to a friend or family member who is involved in your medical care. This would include persons named in any durable health care power of attorney or similar document provided to us. We may also give information to someone who helps pay for some or all of your care. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status, and location. You can object to these releases by telling us that you do not wish any or all individuals involved in your care to receive this information. If you are not present or cannot agree or object, we will use our professional judgment to decide whether it is in your best interest to release relevant information to someone who is involved in your care or to an entity assisting in a disaster relief effort.

As Required or Permitted by Law. We may disclose medical information about you when required or permitted to do so by federal, state, or local law.

To Avert a Serious Threat to Health or Safety. We may use and disclose medical information about you when it appears necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person. Any disclosure would be to someone who appears able to help prevent the threat and will be limited to the information needed.

SPECIAL SITUATIONSOrgan and Tissue Donation. If you are an organ donor, we may release medical information to organizations that handle organ procurement or organ, eye, or tissue transplantation, or to an organ donation bank as necessary to facilitate organ or tissue donation and transplantation.Active Duty Military Personnel and Veterans. If you are an active duty member of the armed forces or Coast Guard, we must give certain information about you to your commanding officer or other command authority so that your fitness for duty or for a particular mission may be determined. We may also release medical information about foreign military personnel to the appropriate foreign military authority. We may use and disclose to components of the Department of Veterans Affairs medical information about you to determine whether you are eligible for certain benefits.Workers’ Compensation. In accordance with state law, we may release without your consent medical information about your treatment for a work-related injury or illness or for which you claim workers’ compensation through your employer, insurer, or care manager paying for that treatment under a workers’ compensation program that provides benefits for work-related injuries or illness.Public Health Risks. We may disclose, without your consent, medical information about you for public health activities. These activities generally include but are not limited to the following:To report, prevent, or control disease, injury, or disability

To report births and deathsTo report reactions to medications or problems with productsTo notify people of recalls of products they may be usingTo notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or conditionTo report suspected abuse or neglect as required by law

Health Oversight Activities. We may disclose, without your consent, medical information to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections, and licensure. The government uses these activities to monitor the health care system, government programs, and compliance with civil rights laws.Lawsuits and Disputes. If you are involved in a lawsuit or a dispute, we must disclose medical information about you in response to a court or administrative order. We also may disclose medical information about you in response to a subpoena or other lawful process from someone involved in a civil dispute.Law Enforcement. We may release, without your consent, medical information to a law enforcement official:In response to a court order, warrant, summons, grand jury demand, or similar processTo comply with mandatory reporting requirements for violent injuries, such as gunshot wounds, stab wounds, and poisoningsIn response to a request from law enforcement for certain information to help locate a fugitive, material witness, suspect, or missing personTo report a death or injury we believe may be the result of criminal conductTo report suspected criminal conduct committed at Ketamine Clinic South Florida facilities.Coroners and Medical Examiners. We may release, without your consent, medical information to a coroner or medical examiner. This may be done, for example, to identify a deceased person or determine the cause of death. We may also release medical information about deceased patients of Ketamine Clinic South Florida to funeral directors to carry out their duties.National Security and Intelligence Activities. We may release, without your consent, medical information about you as required by applicable law to authorized federal or state officials for intelligence, counterintelligence, or other governmental activities prescribed by law to protect our national security.Protective Services for the President and Others. We may disclose medical information about you to authorized federal officials so they may provide protection to the President, other authorized persons, or foreign heads of state, or to conduct special investigations.Psychotherapy Notes. Regardless of the other parts of this Notice, psychotherapy notes will not be disclosed outside Ketamine Clinic South Florida except as authorized by you in writing or pursuant to a court order, or as required by law. Psychotherapy notes about you will not be disclosed to personnel working within Ketamine Clinic South Florida, except for training purposes or to defend a legal action brought against Ketamine Clinic South Florida, unless you have properly authorized such disclosure

in writing.

Inmates

If you are an inmate of a correctional institution or in the custody of law enforcement, we may release medical information about you to the correctional institution or law enforcement official who has custody of you, if the correctional institution or law

enforcement official represents to Ketamine Clinic South Florida that such medical information is necessary: (1) to provide you with health care; (2) to protect your health and safety or the health and safety of others; (3) to protect the safety and security of officers, employees, or others at the correctional institution or involved in transporting you; (4) for law enforcement to maintain safety and good order at the correctional institution; or (5) to obtain payment for services provided to you. If you are in the custody of the Florida Department of Corrections (DOC) and the DOC requests your medical records, we are required to provide the DOC with access to your records.

YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU

You have the following rights regarding medical information we maintain about you:

Right to Inspect and Copy

You have the right to inspect and receive a copy of your medical records, unless your attending physician determines that information in those records, if disclosed to you, would be harmful to your mental or physical health. If we deny your request to inspect and receive a copy of your medical information on this basis, you may request that the denial be reviewed. Another licensed health care professional chosen by Ketamine Clinic will review your request and the denial. The person conducting the review will not be the person who denied your request. We will do what this reviewer decides.

If we have all or any portion of your medical information in an electronic format, you may request an electronic copy of those records or request that we send an electronic copy to any person or entity you designate in writing.

Your medical information is contained in records that are the property of Ketamine Clinic South Florida. To inspect or receive a copy of medical information that may be used to make decisions about you, you must submit your request in writing to Ketamine Clinic’s Privacy Officer. If you request the copy of the information,

we maycharge a fee

for the costs of copying, mailing, or other supplies associated with your request, and we may collect the fee before providing the copy to you. If you agree, we may provide you with a summary of the information instead of providing you with access to it, or with an explanation of the information instead of a copy.

Before providing you with such a summary or explanation, we first will obtain your agreement to pay and will collect the fees, if any, for preparing the summary or explanation.

Right to Amend

If you feel that the medical information we have about you in your record is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for Ketamine Clinic South Florida. To request an amendment, make your request in writing to Ketamine Clinic South Florida’s

Privacy Officer. In addition, you must provide a reason that supports your request. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request for amendment of information that:

Was not created by us, unless the person or entity that created the information is no longer available to make the amendmentIs not part of the medical information created or maintained by Ketamine Clinic South Florida

Is not part of the information that you would be permitted to inspect and copyHas been determined to be accurate and complete

If we deny your request for an amendment, you may submit a written statement of disagreement and ask that it be included in your medical record.

Right to an Accounting of Disclosures

You have the right to request a list of certain disclosures we have made of medical information about you during the past six years.

To request this list or accounting of disclosures, submit your request in writing to Ketamine Clinic South Florida’s Privacy Officer and state whether you want the list delivered on paper or electronically. Your requested time period may not be longer than six years. The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred. We may collect the fee before providing the list to you.

Right to Request Restrictions

Except where we are required to disclose the information by law, you have the right to request a restriction or limitation on the medical information we use or disclose about you. For example, you could revoke any and all authorizations you previously gave us relating to disclosure of your medical information.

We are not required to agree to your request, with the exception of restrictions on disclosures to your health plan, as described below. If we do agree, we will comply with your request unless the information is needed to provide you with emergency treatment.

To request restrictions, make your request in writing to Ketamine Clinic South Florida’s Privacy Officer. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure, or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse.

You may request that we do not disclose your medical information to your health insurance plan for some or all of the services you receive during a visit to any Ketamine Clinic South Florida location. If you pay the charges for those services you do not want disclosed

in full at the time of such service

, we are required to agree to your request. “In full” means the amount we charge for the service, not your copay, coinsurance, or deductible responsibility when your insurer pays for your care. Please note that once information about a service has been submitted to your health plan, we cannot agree to your request. If you think you may wish to restrict the disclosure of your medical information for a certain service, please let us know as early in your visit as possible.

Right to Request Confidential Communications

You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail, or at another mailing address other than your home address. We will accommodate all reasonable requests. We will not ask you the reason for your request. To request confidential

communications, make your request in writing to the Privacy Officer and specify how or where you wish to be contacted.

Right to a Paper Copy of This Notice

You have the right to a paper copy of this notice or any revised notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice. To obtain a copy of this notice, request a copy from Ketamine Clinic South Florida’s Privacy Officer in writing.

CHANGES TO THIS NOTICE

We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice at Ketamine Clinic South Florida’s office. The notice will contain the effective date on the first page, in the top right-hand corner. If the notice changes, a copy will be available to you upon request.

INVESTIGATIONS OF BREACH OF PRIVACY

We will investigate any discovered unauthorized use or disclosure of your medical information to determine if it constitutes a breach of the federal privacy or security regulations addressing such information. If we determine that such a breach has occurred, we will provide you with notice of the breach and advise you what we intend to do to mitigate the damage (if any) caused by the breach, and about the steps you should take to protect yourself from potential harm resulting from the breach. Notification will occur by email, mail, or as required by state and federal law, no later than 60 days from the discovery of the breach.

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with Ketamine Clinic or with the Secretary of the United Stated Department of Health and Human Services. To file a complaint with Ketamine Clinic, contact the clinic for information on how to do so. All complaints must be submitted in writing.

You will not be penalized for filing a complaint. OTHER USES OF MEDICAL INFORMATION

Other uses and disclosures of medical information not covered by this notice may be made only with your written authorization or as required by law. If you authorize us to use or disclose medical information about you, you may revoke that authorization, in writing, at any time. Your revocation will be effective as of the end of the day on which you provide it in writing to Ketamine Clinic South Florida’s Privacy Officer. If you revoke your permission, we will no longer use or disclose medical information about you for the purposes that you previously had authorized in writing. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the care that we provided to you

Right to Request Confidential Communications

reasonable requests. We will not ask you the reason for your request. To request confidential communications, make your request in writing to the Privacy Officer and specify how or where you wish to be contacted.

Right to a Paper Copy of This Notice

Contact InformationPrivacy Officer Contact Details

For any questions or concerns about this Privacy Policy or our privacy practices, please contact: Ellie Garcia-Ramos

[email protected]

954-320-4944

41 N. Federal Hwy, Ste A, Pompano Beach, FL 33062

Changes to the Privacy Policy

We reserve the right to change this Privacy Policy. We will provide notification of the significant changes to our Privacy Policy by sending a notice to the primary email address specified in youraccount or by placing a prominent notice on our site.